No agency dealing with many properties can ensure that each and every one is of a high quality and that ‘everything is just right’. For this reason we have decided to distinguish between the ones that we can vouch for and others that we have less ‘control’ over.

Owners trust us to manage their properties because they appreciate our expertise and professionalism whilst guests benefit from a service that goes very much beyond checking them in and checking them out of the apartment they have booked.

Check-in and check-out by our own staff

We will be there when you arrive to let you in, explain how things work and answer and questions you may have. We will tell you where the nearest stores are as well as transport links.

Our welcome kit

In the apartment you will find a welcome kit comprising of: a map, and events guide and a brochure with useful information and tips for your stay.

Cleanliness guaranteed

Check in an apartment that has been cleaned properly. The only way we can guarantee this is by doing it ourselves, and given our ‘sister business’ is a hotel we know how to do this professionally.

We can arrange extra cleaning and change of linen during your stay at an extra cost. Let us know what your requirements are and we will quote you a price.

Dedicated customer service 7 days a week

It is important for us that you remain satisfied with our service, so we will do the best we can to ensure your stay is comfortable and hassle-free.

If you have an questions, concerns or need help our office is open 7 days a week from 7am to 11pm.